INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you will receive the exact same product as displayed.

Where can I view my sales receipt?

An email has been sent to you upon successful completion of the order. However, you can always logon to your account and check the history of your orders.

How can I return an item?

Returns are accepted as per the terms & conditions already mentioned on the site and the order. In case of returns you may contact 04 3439 028 send email to support@shop.amplesme.com

Will you restock items indicated as “out of stock?”

Depending upon the availability, we restock the items gone out of stock.

Where my order will be shipped?

The orer will be shipped to the shipping address mentioned in your account.

Can I receive my order on urgent basis through express service?

Yes, we do provide an option for express delivery for the delivery on the same if ordered till 12 pm. However, there will be an extra charge for express delivery.

Is there any warranty for the products?

Generally, all the branded products have international warranty. As we sell all the genuine products, any branded product can be taken to the local distributor to claim the warranty.

How can I update my contact and profile?

You can login to your account from the frontpage of the site and update your detail.

How can I track my order?

You can track your order either by logging to your account or by selecting “Track Order” option from the homepage of our site. You must provide your order number and registered email to track your order.

Can I cancel my order?

You can always cancel your order before the order has been despatched as per the policy.

How can I check the history of my previous orders?

You can login to your account and check all your previous orders.